This Privacy Policy explains how information is collected, used, stored, and protected when you use the PupQuest mobile application, a dog-training assistant built to enhance your experience and not to sell your data.

Overview

PupQuest is operated by Boxill Apps ("we", "our", "us"). This Privacy Policy covers how we handle data for the PupQuest app, focused on dog training assistance.

Information We Collect

We collect only what is needed to run and improve the app. This may include:

  • Basic usage and interaction data (feature usage, session length)
  • Device and app diagnostics (device model, OS version, app version, crash logs)
  • User ID (assigned by the app or platform)
  • Email address
  • Name (as provided by you)
  • App usage and analytics data (such as feature usage, session times, and device type)
  • Training preferences or notes you voluntarily add to personalize the experience
  • Support communications if you contact us

How Information Is Used

We use your information only to operate and improve PupQuest. It is not sold or used for independent advertising or cross-app tracking.

  • Provide, operate, and maintain PupQuest features
  • Personalize recommendations to enhance your training experience
  • Diagnose bugs, crashes, and performance issues
  • Improve reliability, safety, and user experience over time

Data Sharing

We do not sell, rent, or trade your information. Limited data may be processed by trusted service providers strictly for app functionality (such as analytics or crash reporting) under agreements that prohibit reuse for advertising.

Data Retention

We retain data only as long as needed for the purposes described or to comply with legal obligations. Crash logs are kept for troubleshooting, and support emails are kept as required for recordkeeping.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict your data. Requests can be made by contacting us.

You can also request that non-essential analytics be limited where supported by your platform settings.

Children’s Privacy

PupQuest is not directed to children under 13. We do not knowingly collect personal information from children under 13. If such data is discovered, it will be promptly removed.

Security

Data is transmitted using industry-standard encryption in transit. Access to data is limited to personnel and processors who need it to operate the service.

Changes to This Policy

This Privacy Policy may be updated periodically. Continued use of PupQuest constitutes acceptance of the updated policy.

Contact

For privacy-related questions, contact support@kloner.app.

Need help?

Contact us at support@kloner.app.